Contact Us

Questions about setup, billing, or server performance? We're here to help.

Get in Touch

Whether you're deciding between plans, need help with setup, or want to report a slow server, use the form or reach out directly.

 [email protected]

 Support available every day

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Support

What We Can Help With

Our support team can walk you through choosing between the Weekly, Annual, and Monthly plans, help diagnose a slow connection on a specific server or region, and answer questions about how one-tap connect and automatic server selection work.

We can't manage an active subscription's billing details or reset a login on your behalf directly from this website, since those actions happen inside the Azure VPN app itself, not here. What we can do is make sure you understand exactly what you're subscribing to before you start.

Common Support Questions

The Annual plan offers the best balance of price and commitment for people who plan to keep the app installed long-term.

Switch to a nearby alternate region from the app; automatic selection usually finds a faster route, but manual switching is instant.

Yes — reach out through the contact form with any question about plans, devices, or how the app works before you commit.

Support typically replies within one business day through the contact form.

Yes — our support team handles inquiries in multiple languages, including Russian, so you can reach out in whichever language you're most comfortable with.

Mentioning your device type, which plan you're on or considering, and a short description of what you're seeing helps us answer your question faster, especially for server-performance reports.